Boston Common Renovation Part II

Last March Aaron and I posted that historic Boston Common would be going under extensive renovation! Now, a little less than a year later the rehabilitation is almost complete.

The Liberty Mall, which runs from Park St. Station up to the Massachusetts State House, received the largest facelift from the project. Since I pass by the project everyday on my way to class I was able to follow the renovation every step of the way! The entire mall was completely torn up to take away all of the dead grass, cracked concrete, dead trees, and frost-heaved asphalt. Soon after everything was ripped up, huge amounts of loam were brought in and the reconstruction began! The entire Plaza that surrounds the historic Brewer Fountain received new granite tiles and wooden benches. All of the paths were repaved and received new granite sidings and drains. Most importantly however, yards upon yards of fresh sod was rolled down and numerous new trees were planted, creating and even greener Boston Common. To keep the new trees and grass lush and healthy all year long, a new sprinkler system was also installed along the entire mall. Currently, huge fences can still be found surrounding the newly planted sod and trees to make sure that the grass takes properly, but all of the paths are now open to allow pedestrians to walk through and see what's new! 

The visitors center under construction
this past summer

Another major part of the project was to restore the Boston Common Visitors Center. Now fully revitalized and open for business, the center received a head-to-toe facelift. All of the siding was taken down and replaced, a new granite walkway and new outside lighting were installed, and a fresh coat of paint was slapped on. The inside also received some attention with the installation of two LCD display screens, new lighting, and a totally reorganized gift shop. The center is now not only visually appealing, but a wonderful place for Boston's tourist to find out information. 

In the last post I stated that free Wi-Fi would be installed throughout much of the common and that  a stand or building would be installed near the Brewer Fountain. Currently, neither of those have happened and I have not seen or read anything that tell me they will be happening in the near future. Not to worry, though, as I'm sure they will be coming along once summer hits! Overall, the $1.5 Million project, funded by the Friends of the Public Garden, seems to be an overall success. All of the landscape development was done by Valley Crest Landscape Architects. 

Right now this is an eyesore but soon
it will be site of the new elevator!

View from the Red
line platform 

This post would not be complete, however, without a small tidbit about the MBTA. As many of you know, the MBTA is currently underway with its construction of a new elevator at Park St. Station. Although the project is still a ways away from its estimated completion date, Fall 2012, the project seems to be moving along full speed. When all is said and done this $8.7 million project will install two brand new elevators in the station. One will go from the Common to the Green Line westbound platform and the other will go from the Green Line westbound platform to the center platform of the Red line. 

MBCR North Pole Express!

It's almost Christmastime! For me, Christmas means hot chocolate, huge christmas trees, bright strings of lights, and OF COURSE The Polar Express!

 This year Aaron and I were lucky enough to be invited to ride on the MBCR's version of The Polar Express which they dubbed the North Pole Express! 

GM Kiley, Mrs. Menino, First Lady Patrick,
GM Davis, Secretary Davey

This past Saturday we arrived to a busy South Station that was filled with young children and adults who were celebrating with holiday spirit. The MBTA did a beautiful job decorating the station for the holidays, completing it with a large scale model train set that buzzes around in an inclosure at the center of the station. I have always had an interest with model trains and I always look forward to seeing the set at South Station! 

The MBCR invited children from local Boston charities like The Boston Housing Authority and Smart from the Start to embark on this fun adventure! The train departed South Station at 4:00pm and traveled down the Fairmount line to the Readville Yard (The North Pole) where we reversed directions and headed back to Boston.

Right as you entered the train you could tell that the Holiday Spirit was in the air. Each coach on the MBCR's special train was decorated to the rafters! Long strands of colored Christmas lights, garland, and ornaments lined the inside of the coaches. Throughout the ride each coach featured a different "celebrity," if you will, that read the story of The Polar Express aloud over a P.A. system to the families and children and they also sang christmas carols! Some of the celebrities included MBTA General Manager Jonathan Davis, MassDOT Secretary Rich Davey, MBCR GM Hugh Kiley Jr., and First Lady Diane Patrick.

When the train came to a quick halt at the Fairmount station, Santa, along with his elves and some other special guests made their way onto the train. The Children were very excited as Santa came down the isles of the train giving each and every one of them a brand new hardcover copy od The Polar Express and a single silver bell!

I had the chance to speak with the Matta family right as Santa was passing by them. Julie and Bill, brought along their three sons to the event Jared (8), Michael (6), and Josh (3). "This is our first year attending this event and we think it is spectacular" said Julie, "It is wonderful that the MBCR is doing this for the children."

After returning to the station all of the children were invited to watch The Polar Express movie (starring Tom Hanks!) on a huge blowup screen that was set up in the main concourse of South Station! A few vendors at South Station also pitched in to give out snacks for the showing. Doc Popcorn, a new vendor to South Station, gave away free bags of popcorn  and there were also some delicious cupcakes being given away!

 "We wanted to give back to our customers" said MBCR GM Hugh Kiley Jr., "this is the most rewarding part of my job". Overall, this was a wonderful experience and it was a privilege to be a part of it.

Now you are probably all wondering, being around all of those MBTA higher ups did I get to actually talk to them. The answer to that is yes! I was able to speak with Kiley and Davis, but unfortunately I was not able to talk to Secretary Davey, although I hope that day will come soon! Kiley, gave me a little more information on the new locomotive and coach procurement. He told me that prototypes for the new Hyundai-Rotem will begin arriving as early as the new year and that the first of the new Motive Power locomotives will begin arriving in 2013! GM Davis also gave me some insight into the possibility of the MBTA raising fairs. He explained to me that it is in the works to host over ten different public hearings to get customers feedback, these will most likely be happening after the new year. He explained that they will be making the process as public as possible! 

Special thanks to the MBCR!

The T opens its doors and then some

©2011 Boston to a T

For years the MBTA has struggled to keep their riders informed about whats happening behind the scenes at the nations fifth busiest mass transit organization. Over the past year the MBTA has been very busy trying to keep the system in working order. They have been plagued by their ever aging equipment, started new construction projects, deciding on what to do with their commuter rail contract, and drafting a new capital investment plan. During this time many commuters who utilize the MBTA have been looking for information in regards to what is being done behind the scenes to improve the system but have been left with few answers. But in recent weeks the MBTA has gone through a significant Public Relations overhaul making them a lot more user friendly.

The Old Website 

The New Site 

One of the largest improvements that the T has launched in the past few weeks was their new mobile website.The original site, which was launched in 2006, was considered to be cutting edge for its time. Over the past few years however the site has become subject to the ever increasing use of smartphones. The old site was very hard to maneuver on today's touch screen smartphones causing commuters to try and find other ways to get MBTA information on the go. The new site is a huge upgrade form the original design. The site is designed for large screen smartphones, with more features and a full color design. It also introduces a real-time Google Maps trip planner, a service-alerts box color-coded by subway line and mode of transit, and a customer comment form. The new comment form allows riders to report anything from a maintenance issue to an unruly passenger or they can praise excellent service all while on the go. These comments get sent directly to an MBTA customer service representative.The customer comment form is inspired by Boston’s award-winning Citizens Connect application, which lets people snap pictures of problems and beam concerns to City Hall.The most interesting feature that I have found on the new site is the fact that it can actually recognize the type of smart phone you are using and present a format optimized for that specific phone! The T paid $25,000 for the site, which was built by Usablenet, a firm that has designed mobile sites for Amtrak, British Airways, jetBlue, and others.

Social media has also been a huge venue that the MBTA has been trying to tap. In the past year the MBTA has launched a Twitter account, a YouTube Chanel, and more recently a Flickr Photo Stream. All of these social media platforms have been allowing the MBTA to become a little more transparent. The Twitter account which uses the name @MBTAgm allows customers to tweet the GM any issues questions they may have during their commute. The MBCR has also set up a twitter account (@MBCR_info) that allows Commuter Rail customers to ask the company questions and get a quick response! The T's new Flickr account (created only a few weeks ago) has been a great asset to their social media platform. The site allows them to post pictures and videos of ongoing construction project around the system. Currently the site shows some great shots of the ongoing Red Line shutdowns! Although the MBTA has been doing very well with these other social media ventures YouTube has been a bit of a struggle for them. Unlike New York's MTA , which posts new videos about construction, history, or employees once a week, the MBTA hasn't posted a new video in seven months and the quality of the six videos on the account is subpar. Other than the YouTube account the MBTA has really done a great job breaking themselves into the social media network. If they want to continue to strive however I feel like they must base what they are doing off of other transit agencies social media platforms like the MTA.

Another interesting program that the MBTA has recently launched to create more of a link with its passengers is the new "MBTA Opens its doors" campaign. This pilot program is going to allow the public to go into different MBTA buildings to check out what makes the system run behind the scenes! The buildings being featured are the Commuter Rail Maintenance Facility (BET), the Everett Subway Maintenance facility,  and the Operations Control Center. This is the first time that the MBTA has ever opened up its facilities to the public. Personally, I am very excited to get the chance to go on one of these tours. In my opinion these tours will show the public that the T isn't failing because of incompetence or lack of  laziness. If you decide to tour one of these facilities you will find MBTA employees who are working hard and take pride in their work! The only reason the MBTA is having all of this trouble is the lack of funding not lack of work ethic! I really hope these tours show the people of Boston this! Currently all of the tours for December are booked over capacity but the MBTA says they will be scheduling tours quarterly so keep a look out: HERE. Or email Topendoors@mbta.com